Include information on how to reach out to you here. Reach our customer support team at:

Phone: 828-641-9560
Email: support@canecreek.com

Or, fill out the form below.

Check out our FAQ's for product specific support here:

Monday – Friday: 10:00 am – 5:00 pm EST
Saturday – Sunday: Closed

I assistall of our customers and sales team with anything and everything. I'm here to fill in the gaps, support the team and our customers to keep things running smoothly.

Position: Customer Service Representative
Contact FrankL@canecreek.com
Phone Number: (828)-641-9560

I’ve been in the cycling industry for over 40 years. I’m excited to share our brand, products and build long term relationships with bike shops and dealers.

Position: National Accounts Manager
Territory: West
Contact: CraigT@canecreek.com
Phone Number: (205)-222-0131

I’ve been in the cycling industry for over 30 and would love to answer any questions you have about suspension and tuning. Let me know how I can help you and your customers!

Position: Inside Sales Representative
Territory: East
Contact: TomV@canecreek.com
Phone Number: (828)-641-9560

I have 23 years in the cycling industry as a mechanic and am well versed in all aspects of the repair/sales arenas.

Position: Inside Sales Representative
Territory: Midwest & Florida
Contact: BrianE@canecreek.com
Phone Number: (828)-641-9560

Primary contact and service writer for all factory direct service. Supports service centers and shops worldwide with all things related to suspension service.

Position: Service Center Manager
Territory: Worldwide
Contact: support@canecreek.com